Case Study: Employment Hero cuts SDR ramp by 25% and adds $407K in pipeline with Spekit

Employment Hero slashed ramp by 25%, saved $40K in onboarding costs, and accelerated $407K in pipeline

Employment Hero, a fast-scaling human resources services company with 1,400 employees across six markets, needed a better way to keep sales and customer-facing teams aligned amid constant product changes. As Global Head of Sales & CX Enablement Angie stepped in, the company was struggling with scattered documentation, rigid onboarding, no clear visibility into rep readiness, and managers overwhelmed by repeat questions.

Using Spekit’s just-in-time enablement platform embedded in tools like Salesforce, Outreach, and Zendesk, Employment Hero rebuilt onboarding into tailored, role- and region-based learning journeys with analytics to track completion and usage. With Spekit, onboarding ramp time dropped by 25%, the company saved $40K in onboarding costs, and unlocked $407K in pipeline in less than six months, with top-performing SDRs emerging as the heaviest users of the platform.

Employment Hero

Angie

Global Head of Sales & CX Enablement