Case Study: Divine Essence streamlines wholesale growth with SparkLayer

Self-sufficient, scalable, and streamlined Divine Essence’s B2B eCommerce evolution

Divine Essence, a provider of natural essential oils, was seeking a B2B eCommerce solution to become more self-sufficient and scale their wholesale operations. Their challenge was to find an affordable platform that could integrate with their existing Sage and Shopify setup, automate manual processes like pricing updates, and provide a better experience for their growing base of wholesale customers.

SparkLayer was implemented on their Shopify store to automate pricing, manage customer groups, and empower their sales team. The solution included SparkLayer's Sales Agent feature, which allowed both internal and external reps to place orders on behalf of customers easily. The results included significant time savings, reduced daily stress from automated syncing, and an enhanced customer experience. Divine Essence gained the freedom and autonomy they desired for their strategic wholesale channel.

Divine Essence

Linda Foley

Director of Operations