Case Study: Ford Medical launches a new B2B store with SparkLayer

Medical supplies company, Ford Medical, launch their new B2B store using SparkLayer and Shopify

Ford Medical, a supplier of medical supplies, faced challenges in scaling their B2B operations. Their previous solution, the Shopify Wholesale channel, lacked the flexibility needed for complex pricing, shipping processes, and account management. To support their growth ambitions, they needed a more robust B2B eCommerce platform and turned to SparkLayer for a solution.

By implementing SparkLayer on their dedicated Shopify store, Ford Medical launched a new self-service B2B channel. The solution provided customers with full pricing visibility, 24/7 ordering, and advanced account management features like handling hundreds of addresses. SparkLayer's integration with their ERP and shipping systems automated order processing and enabled live shipping rates. This transformation greatly improved the customer experience and streamlined internal operations for Ford Medical.

Ford Medical

Dovid Cohen

Chief Technology Officer