Case Study: Robert Welch Designs automates B2B operations with SparkLayer and Shopify

How Robert Welch Designs automated their B2B operation with SparkLayer & Shopify

Robert Welch Designs Ltd., a homeware company with over 60 years of history, faced the challenge of consolidating their retail and trade operations. They wanted to move their B2B store onto the same Shopify platform as their B2C store while ensuring backend data synchronization and a high-quality customer experience. They turned to the vendor SparkLayer for a solution.

SparkLayer provided its B2B eCommerce platform, which integrated with Shopify Plus and the middleware Patchworks to connect to the company's ERP. The solution delivered customer-specific pricing, offline payment methods, and a seamless ordering experience. This new automated system established a strong foundation for growth, allowing Robert Welch Designs to offer a game-changing Shopify experience to their B2B customers.

Robert Welch Designs Ltd.

Ed Smith

IT Director