Case Study: E3D grows B2B wholesale sales with SparkLayer

FDM 3D printing leader, E3D, launch and grow their B2B channel using Shopify and SparkLayer

E3D, a leader in FDM 3D printing equipment, faced challenges with their B2B operation on Shopify. Their use of Shopify's built-in wholesale channel was inflexible and unprofessional, deterring customer engagement. It also created a highly manual process for managing credit agreements, placing a heavy burden on their customer service and accounts teams.

By implementing the SparkLayer B2B platform onto their existing Shopify store, E3D enabled a new, self-service wholesale channel. The solution provided customized pricing, payment methods, and account management for B2B clients. This integration from SparkLayer resulted in a seamless operation where B2B orders flow directly into fulfillment software, significantly reducing manual tasks and receiving positive feedback from their customers.

E3D

Robert Chapman

E3D