Case Study: Scottish Government advances its Ethical Digital Nation vision with Sopra Steria

Scottish Government advances Ethical Digital Nation in 12-week discovery with Sopra Steria

The Scottish Government aimed to become an Ethical Digital Nation but faced the challenge of how to realize this vision by protecting citizens from digital harms and building public trust in technology. To address this, they partnered with Sopra Steria to conduct regulatory mapping and explore the creation of a National Digital Guardian to support citizen rights.

Sopra Steria conducted a 12-week discovery project involving research and stakeholder engagement. They delivered a prioritized action plan and roadmap for the Scottish Government, enabling measurable progress towards its goal. The work by Sopra Steria helped increase citizen trust and adoption of digital solutions by providing clarity on rights and routes for redress while preventing duplication of effort across government.

Scottish Government