Sopra Steria B2B Case Studies & Customer Successes

AB Dynamics builds the foundations for AI with Sopra Steria

AB Dynamics

Affinity Water achieves higher customer satisfaction with Sopra Steria

Affinity Water

Applications portfolio project management benefits from best practice IT governance framework

Airbus

Michel Beillard

IM Head of Corporate Solutions and Bundle Manager

Onboard IT systems with Avionics & Simulation Products

Airbus

Olivier DARRICARRERE

STIE (Scientific, Technical, Engineering and Onboard) Manager

Airbus improves supply chain performance with Sopra Steria Consulting

Airbus

Airbus achieves faster, more efficient IT project delivery with Sopra Steria

Airbus

Airbus IM achieves faster, lower-cost IT project delivery with Sopra Steria

Airbus IM

Aker BP achieves faster, more agile software development with Sopra Steria’s Nitro platform

Aker BP

Sopra Steria worked with BAA to improve the airport experience for their passengers

BAA

Essential back office support enables the delivery of greater value to the licence fee-paying public

BBC

Richard Payne

BBCBBC

BBVA achieves a unified global mobile banking experience with Sopra Steria

BBVA (Banco Bilbao Vizcaya Argentaria)

Biodrone advances sustainable precision forestry with Sopra Steria's AI drone portal

Biodrone

Improved online access to council and community information

Borough Council of King’s Lynn & West Norfolk

Andrew Howell

Web Team Manager

Bouygues Telecom achieves a unified customer view with Sopra Steria

Bouygues Telecom

Broxbourne Borough Council achieves digital transformation with Sopra Steria

Broxbourne Borough Council

Broxbourne Borough Council achieves 24/7 automated missed-bin reporting with Sopra Steria

Broxbourne Borough Council

Driving increased value from data and information

Carpetright

Marcel Borlin

Chief Technology Officer

CCB Subsea AS achieves greater efficiency and control with Sopra Steria's SAP S/4HANA Cloud Public Edition

CCB Subsea AS

CEGEDIMRX Improving delivery to UK retail sector

Cegedim RX

Mike Collier

Technical Director

CegedimRx UK improves delivery and cuts costs with Sopra Steria

CegedimRx UK

Civil Aviation Authority achieves better customer experiences with Sopra Steria

Civil Aviation Authority (caa)

Delivering flexibility in a changing world

Cleveland Police

Iain Spittal

Chief Constable

Shared business service delivers efficient support services

Cleveland Police

Iain Spittal

Chief Constable

Cleveland Police achieves seamless ERP cloud migration with Sopra Steria and Oracle Cloud Infrastructure

Cleveland Police

a major Italian consumer electronics retailer achieves omnichannel excellence with Sopra Steria

Client

Coop advances digital grocery transformation with Sopra Steria

Coop

CRÉDIT AGRICOLE Successful digital migration of 39 regional banks

Credit Agricole

Hichem Jaballah

Chief Executive Officer

Court Store driving digital transformation within the Criminal Justice System

Criminal Justice System

Scottish health and social care data sharing review

Data Sharing and Technologies Board (DSTB)

Murdoch Carberry

Data Sharing and Technologies Board (DSTB)

Application security testing for Department for Regional Development, Northern Ireland

Department for Regional Development Northern Ireland

Integrated team delivering a scalable platform and innovative digital service

Department of Agriculture, Environment and Rural Affairs

Paul McGurnaghan

Head of DAERA Digital Services

SmartSTORM provides effective Contact Management environment

Durham Constabulary

Catherine James

Head of Force Control Room

Streamlining the creation and booking of appointments through the SmartSTORM Diary

Durham Constabulary

Kevin Blakey

Systems Manager

New ways of working and innovative approaches to customer service

Eastbourne Borough Council

Robert Cottrill

Chief Executive

easyJet passengers given the opportunity to choose 'Allocated Seating' on all flights

easyJet

Trevor Didcock

Chief Information Officer

BI solution helps the easyJet business arrive on time

easyJet

easyJet achieves seamless high-volume bookings with Sopra Steria's reservations system

easyJet

easyJet improves passenger seating choice with Sopra Steria’s application development and support services

easyJet

EDF achieves faster 24/7 IT support with Sopra Steria’s AMY Voicebot

EDF

Online system to trace the correct insurer of an employer in order to pursue a potential claim

Employers’ Liability Tracing Office

Ashley Sutton

Head of Information Services

the Home Office improves innovation readiness with Sopra Steria

Employers’ Liability Tracing Office

Equinor extends device life and cuts upgrade time with Sopra Steria's RightExperience Enrolment Primer

Equinor

STORM Command and Control gives officers the information they need, when they need it

Essex Police

Brian Jaggs

Head of IT

Delivering a solution for AIFMD in response to new UK legislation

Financial Conduct Authority

Delivering industry leading application management

Financial Conduct Authority

the Financial Conduct Authority transforms regulatory data submission with Sopra Steria

Financial Conduct Authority

Financial Conduct Authority cuts application management costs with Sopra Steria

Financial Conduct Authority

Financial Conduct Authority achieves AIFMD compliance and regulatory efficiency with Sopra Steria

Financial Conduct Authority

Driving efficiencies and flexibility for UK local authority with an innovative commercial model

Gloucestershire County Council

Andrew McCartney

Director

Hargreaves Lansdown improves pension drawdown decisions with Sopra Steria

Hargreaves Lansdown

Harrow Council builds trust and ethical digital services with Sopra Steria

Harrow Council

Hemit improves healthcare service efficiency with Sopra Steria and ServiceNow

Hemit

Working together to meet strict deadlines for the accurate processing of passport applications

Her Majesty’s Passport Office

Dave Wilkinson

Head of National Operations

Hinckley and Bosworth Borough Council - Customer Case Study

Hinckley and Bosworth Borough Council

Hinckley and Bosworth Borough Council - Customer Case Study

Hinckley and Bosworth Borough Council

His Majesty’s Passport Office achieves faster, more accurate passport services with Sopra Steria

His Majesty’s Passport Office

Humberside Police improves emergency response times with Sopra Steria STORM

Humberside Police

Humberside Police improves officer visibility and response times with Sopra Steria STORM

Humberside Police Force

Blue light collaboration to deliver more efficient and effective services

Kent Fire and Rescue Service

Sean Bone-Knell

Director of Operations

Kent Fire and Rescue Service improves emergency response with Sopra Steria's STORM solution

Kent Fire and Rescue Service

STORM command and control improves Incident management

Kent Police

Dave Brooks

STORM Systems Manager

Keoghs - Customer Case Study

Keoghs

John Salt

Chief Information Officer

La Poste - Customer Case Study

La Poste

Eric Baudrillard

Head of the Digiposte Activity

Supporting the modernisation of processes for one of Europe's largest retailers

La Redoute

Daniel De Smet

Studies Manager

Land Registry - Customer Case Study

Land Registry

David Pugh

Senior Procurement Manager and Sustainable Procurement Champion

a large public body transforms shared services with Sopra Steria Next

Large Public Body

Large UK Retail Bank - Customer Case Study

Large UK Retail Bank

Delivering services on mobile platforms to improve customer interaction via mobile devices

Large UK Utility Company

Leading Retail Bank - Customer Case Study

Leading Retail Bank

a leading UK digital fashion retailer achieves reduced operational risk and credible disaster recovery with Sopra Steria’s IBM zCloud solution

Leading UK Digital Fashion Retailer

a leading UK fashion retailer drives digital transformation with Sopra Steria

Leading UK Fashion Retailer

Leading UK Leisure Travel Company - Customer Case Study

Leading UK Leisure Travel Company

Leading UK Retailer - Customer Case Study

Leading UK Retailer

Leading UK Retailer - Customer Case Study

Leading UK Retailer

a leading UK retailer achieves standardised finance processes with Sopra Steria’s Oracle Retail Merchandising System

Leading UK Retailer

M Group Services achieves scalable, safer street works operations with Sopra Steria

M Group Services

M Group Services achieves 70% lower data entry costs with Sopra Steria RPA

M Group Services

M Group Services improves safety and efficiency with Sopra Steria’s SafeDig solution

M Group Services

Raising the profile of health and safety at work

MACE

David Rowbotham

Director

a major European airline boosts software productivity with Sopra Steria and GitHub Copilot

Major European Airline

Streamlined payroll solution helps reduce McDonald's administration costs

McDonald’s

Paul Lawrence

Business Solutions Manager

meemoo preserves Flemish heritage with ethical AI from Sopra Steria

Meemoo, the Flemish Institute for Archives

Ensuring reliability, interoperability and performance of military communication and information systems

Ministry of Defence

Ministry of Defence achieves real-time global inventory visibility with Sopra Steria

Ministry of Defence

New master data management solution increases speed-to-market and provides trusted financial information

Mitchells & Butlers

Alison Vasey

Head of Business Change

Providing effective and efficient Safe Dig services through innovative offshore BPO

Morrison Utility Services

Morrison Utility Services Efficient business support operations

Morrison Utility Services

Driving continuous insurance enforcement law

Motor Insurers' Bureau

New BI strategy unlocks potential of MIB data

Motor Insurers' Bureau

David Edwards

MI Manager

MIB rolls out police helpline service

Motor Insurers' Bureau

Neil Drane

Head of Compliance & Enforcement

N Brown transforms digital retail operations with Sopra Steria

N Brown

nGAGE Talent Group extends scalable BPO services with Sopra Steria

nGAGE Talent Group

NHS Liverpool CCG expands telehealth for 5,000 patients with Sopra Steria's expert procurement support

NHS Liverpool CCG

NHS Shared Business Services achieves huge NHS cost savings with Sopra Steria

NHS Shared Business Services (NHS SBS)

JV with Dept of Health changing the perception of shared services and outsourcing in the public sector

NHS Trust

Jonathan Tringham

Director of Finance, Staffordshire Stoke-on-Trent Partnership

Achieving data sharing and application integration whilst demonstrating real partnership and collaboration

Northern Ireland Department of Health’s Business Services Organisation

Gary Loughran

Head of eHealth

Northern Ireland Prison Service - Customer Case Study

Northern Ireland Prison Service

Northern Ireland Prison Service achieves more effective custodial care with Sopra Steria's mobile apps

Northern Ireland Prison Service

Northern Ireland Prison Service improves prisoner movement and rehabilitation with Sopra Steria’s biometric verification system

Northern Ireland Prison Service

Norwegian Police Service achieves faster fingerprint identification with Sopra Steria biometrics

Norwegian Police Service

Working in partnership to achieve the strategic vision of being first for trusted statistics

Office for National Statistics

Ian Shopland

Deputy Director Information Management Delivery

Rigorous testing ensures delivery of Orange Wednesday

Orange

Paul Bevan

Validation and Test Manager

Achieving efficiency gains, data quality and governance improvements through improved business intelligence

Powys County Council

Diane Reynolds

Business Intelligence Programme Manager

REMA 1000 streamlines operations and cuts manual work with Sopra Steria and ServiceNow

Rema 1000

Research Council of Norway achieves faster, smarter case management with Sopra Steria and ServiceNow

Research Council of Norway

Royal London Group - Customer Case Study

Royal London Group

Nick Murison

Supplier Relations

Royal London Group reduces legacy book costs and risk with Sopra Steria

Royal London Group

Royal Mail Group - Customer Case Study

Royal Mail Group

Phil Morris

IT Director – Strategy, Architecture, Security and Service Transformation

IT transformation programme for managing pension administration

Royal Mail Group

Scottish Government advances its Ethical Digital Nation vision with Sopra Steria

Scottish Government

Scottish Government’s Social Security Directorate delivers citizen-centric digital disability applications with Sopra Steria

Scottish Government’s Social Security Directorate

Scottish National Criminal Justice Board - Customer Case Study

Scottish National Criminal Justice Board

Irene Magill

Performance Analyst

SFR achieves faster, higher-quality service launches with Sopra Steria testing and network validation

SFR (Société Française Du Radiotéléphone)

Revenues and Benefits Digitally Enabled Business Transformation

Shepway District Council

Transforming the working environment and introducing more efficient access customer channels and self service

Shepway District Council

SNCF enhances passenger communication and travel experience with Sopra Steria’s TradSNCF AI translation tool

SNCF

SNCF achieves cloud-driven IT transformation with Sopra Steria

SNCF

SpareBank1 achieves GDPR compliance readiness with Sopra Steria

SpareBank1

SSE Energy Solutions achieves faster, more customer-centric digital services with Sopra Steria

SSE Energy Solutions

System quality assurance for Student Loans Company

Student Loans Company

Developing and delivering a new customer portal product, focused on the user experience

Student Loans Company

symmedia achieves faster, greener remote service growth with Sopra Steria's cloud-based Secure Service Hub

Symmedia

THAMES WATER Enhancing customer service delivery

Thames Water

Susannah Hoskins

Contracts Manager

The Co-Operative Bank boosts online banking conversions with Sopra Steria

The Co-Operative Bank

two large Swedish authorities streamline government processes with ServiceNow and Sopra Steria

Two Large Swedish Authorities

UK High Street Bank achieves 75% efficiency savings in secured collections with Sopra Steria

UK High Street Bank

UK Life and Pensions Firm - Customer Case Study

UK Life and Pensions Firm

UK Policing - Customer Case Study

UK Policing

UK Power Networks creates an inclusive Green Home Support Service with Sopra Steria

UK Power Networks

Veolia accelerates digital transformation with Sopra Steria’s cloud-first strategy

Veolia

Wallenius Wilhelmsen accelerates cloud innovation and cuts costs with Sopra Steria

Wallenius Wilhelmsen Group

A partnership that has seen continual service improvement and is underpinned by an ICT service in line with strategic business requirements

Welwyn Hatfield Borough Council

Outsourcing F&A processes frees up staff to focus on strategic finance activities

Whitbread

Andrew Brothers

Information Systems and Change Director

Yara improves the digital workplace experience with Sopra Steria

Yara

Yorkshire Water - Customer Case Study

Yorkshire Water

Melvin Parkinson

Finance and Office Systems Programme Manager

Sopra Steria B2B Case Studies & Customer Successes

Case Studies

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