Case Study: Royal London Group reduces legacy book costs and risk with Sopra Steria

Royal London Group cuts application run costs 40% with Sopra Steria

Royal London Group faced significant challenges after acquiring a legacy life insurance and savings estate from the Co-operative Group. The technology was outdated, complex, and prone to recurring incidents, leading to high operational costs and risks. Sopra Steria was engaged to provide application management and development services to address these issues.

Sopra Steria implemented a comprehensive, incentivized transformation program focused on optimization and risk reduction. This included establishing a strong delivery framework, remediating key risks, automating processes, and streamlining inefficient code. The results were substantial: a 40% reduction in application run costs, a 60% reduction in incidents, a 50% reduction in mainframe capacity needs, and a 75% reduction in call outs, creating a more agile and lower-risk technology estate for Royal London.

Royal London Group