Case Study: NHS Shared Business Services achieves huge NHS cost savings with Sopra Steria

NHS Shared Business Services saves NHS £350 million with Sopra Steria

NHS Shared Business Services (NHS SBS), a joint venture created to serve the National Health Service, faced the challenge of achieving operational efficiency and significant cost savings without compromising the delivery of frontline healthcare. To meet this challenge, the Department of Health forged a partnership with vendor Sopra Steria to establish a shared services model for back-office functions.

Sopra Steria implemented a wide range of award-winning back-office services for NHS SBS, including finance, accounting, payroll, and procurement. This solution delivered huge economies of scale and innovation, resulting in measurable impacts such as processing over £170 billion in NHS payments annually and identifying £350 million in procurement savings. The vendor Sopra Steria enabled NHS trusts to reallocate funds to patient care by providing efficient, scalable services.

NHS Shared Business Services (NHS SBS)