Case Study: NHS Liverpool CCG expands telehealth for 5,000 patients with Sopra Steria's expert procurement support

NHS Liverpool CCG expands telehealth to 5,000 patients a year with Sopra Steria

The customer, NHS Liverpool CCG, sought to expand its successful telehealth programme for chronic conditions, needing a more cost-effective and flexible technology solution to support thousands more patients annually. Sopra Steria, through its NHS SBS service, was enlisted to manage a compliant, end-to-end procurement process to find the right digital health provider.

Sopra Steria executed a full procurement strategy, handling market analysis, tender management, supplier evaluations, and legal guidance. This resulted in the appointment of Docobo as the supplier, enabling a smooth, ahead-of-schedule implementation. The robust process ensured reliable technology and collaborative groundwork, allowing the service to monitor around 1,000 patients concurrently and progress toward a goal of 5,000 annual patients.

NHS Liverpool CCG