Case Study: nGAGE Talent Group extends scalable BPO services with Sopra Steria

nGAGE Talent Group extends offshore BPO partnership with Sopra Steria to at least 2027

nGAGE Talent Group, a global provider of specialist recruitment services, sought to scale its operations and manage market fluctuations effectively. To address this challenge, they partnered with Sopra Steria to implement an offshore business process outsourcing (BPO) service.

Sopra Steria provided a flexible, primarily offshore team to support nGAGE's front-office recruitment and middle-office compliance functions. This solution successfully complemented nGAGE's UK teams, providing the scalability needed to address demand and ensure high-quality client services. As a result of this effective partnership, nGAGE extended its contract with Sopra Steria for three years, adding middle-office auditing and back-office HR services to the scope of work.

nGAGE Talent Group