Case Study: M Group Services achieves 70% lower data entry costs with Sopra Steria RPA

M Group Services cuts data entry costs by up to 70% with Sopra Steria

M Group Services, a leading infrastructure services provider in the UK and Ireland, faced the challenge of manually producing 150,000 SafeDig packs annually, a heavily labor-intensive process for planning excavation work. Vendor Sopra Steria was engaged to address this.

Sopra Steria implemented a Robotic Process Automation (RPA) solution to automate the retrieval of asset information and the creation of the packs. This resulted in 100% processing accuracy, zero defects, and a potential 70% reduction in data entry costs. The solution also increased output from 580 to 800 packs per day, significantly reducing response times for delivery requests.

M Group Services