Case Study: M Group Services improves safety and efficiency with Sopra Steria’s SafeDig solution

M Group Services boosts incident response and cuts data entry time with Sopra Steria

M Group Services, a leading infrastructure services provider in the UK and Ireland, faced challenges with its street excavation work. The process of locating accurate information on underground hazards like cables and pipes was complex and time-consuming, impacting service levels and public convenience. Sopra Steria was engaged to address this challenge.

Sopra Steria created a fully digitized ‘SafeDig’ pack using Robotic Process Automation (RPA) to collate and unify data on subsurface assets into a new Management Information system. This solution provided M Group Services with real-time, automated digital access to critical information. The results included increased incident response and repair times, faster data entry, reduced operational costs, and improved safety and staff morale.

M Group Services