Case Study: a leading UK retailer achieves standardised finance processes with Sopra Steria’s Oracle Retail Merchandising System

leading UK retailer delivers its biggest finance change with Sopra Steria in 2 phases

The customer, a leading UK retailer, faced the challenge of modernizing its finance operations, which it described as its biggest ever single change initiative. The goal was to reduce operating costs by replacing legacy systems and standardizing key processes. To address this, vendor Sopra Steria was engaged to implement the Oracle Retail Merchandising System (ORMS).

Sopra Steria delivered the solution in two phases using an Agile model. They successfully implemented the ORMS for the retailer's international business units, which automated manual tasks and provided a single source of truth for data. This transition to a supported system met international accounting standards and enabled the decommissioning of legacy systems. The solution helped the retailer streamline IT support, drive operational improvements, and reduce unnecessary overhead costs.