Case Study: Hemit improves healthcare service efficiency with Sopra Steria and ServiceNow

Hemit serves 20,000 users more efficiently with Sopra Steria

Hemit, a provider of digital solutions and services to hospitals in Central Norway, required a more effective service management tool to improve oversight, accelerate case processing, and automate tasks for its 20,000 users. To meet this challenge, they partnered with Sopra Steria to implement the ServiceNow platform.

Sopra Steria implemented ServiceNow to provide Hemit with a solution that offers a better overview of equipment and services, helps employees find solutions faster, and automates tasks using artificial intelligence. This implementation by Sopra Steria is expected to create more efficient digital workflows, free up time for healthcare personnel, increase productivity, and provide better collaboration and transparency.

Hemit