Case Study: Coop advances digital grocery transformation with Sopra Steria

Coop delivers a detailed digital transformation plan in 3 months with Sopra Steria

The customer, Coop, a supermarket chain in Italy with over 200 stores, undertook a digital transformation program. They chose the vendor Sopra Steria as a strategic partner to help them define a Digital Transformation Roadmap to enhance their online and in-store capabilities.

Sopra Steria implemented its proven methodology to define a target digital operating model and a detailed program plan. The solution involved identifying and prioritizing tactical initiatives across five key areas, including eCommerce and in-store technology, complete with expected costs and impacts. Using this approach, Sopra Steria delivered a complete and credible strategic plan to inform Coop's decisions in just three months.

Coop