Solvemate B2B Case Studies & Customer Successes

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Solvemate enables brands to deliver quality customer service through meaningful conversations. Their customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most.

Case Studies

Showing 10 Solvemate Customer Success Stories

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Berliner Sparkasse achieves 24/7 customer service and 14-second average resolutions with Solvemate

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Bitwala achieves 76% self-service and 24% fewer calls with Solvemate

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Contorion achieves a 40% reduction in after-sales calls with Solvemate

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Creditplus achieves 85%+ CSAT through service automation with Solvemate

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eGym achieves 40% customer growth and 30% fewer service tickets with Solvemate

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Fintiba achieves 75% self-service rate and 20% reduction in ticket-handling time with Solvemate

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Globetrotter achieves 66% self-service rate and 27% fewer tickets with Solvemate

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JustPark achieves 40% lower contact ratio and 15% higher CSAT with Solvemate

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musicMagpie achieves 50% fewer live chats and a 97% drop in waiting times with Solvemate

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Payment provider SumUp achieves a 22% reduction in agent demand and 72% self-service resolution with Solvemate

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