Sofon
39 Case Studies
A Sofon Case Study
Picanol, a global manufacturer and seller of highly technical weaving machines, needed a faster way to respond to changing market demands and manage the complexity of highly customized products. The company turned to Sofon, a sales support system, to help streamline quotation and contract generation across its international sales organization.
With Sofon, Picanol standardized and automated product configuration, quotations, contracts, and even machine-specific manuals in multiple languages, while embedding technical and commercial logic into the process. Sofon helped reduce back-office activities by 20%, cut the quotation/contract cycle from about a week to a few hours, eliminate mistakes, and give local sales teams much more autonomy and speed worldwide.
Els Havegheer
Front Office Coordinator