Case Study: Fronius reduces configuration errors with Sofon

Fronius reduces error percentage by safeguarding knowledge

Fronius, a family business with 2,500 employees across Welding Technology, Solar Electronics, and Battery Charging Systems, needed a better way to manage increasingly complex product configurations and quotations. Using Excel and Word had become error-prone and difficult to scale, making it hard for sales staff and new employees to keep up with product knowledge.

Sofon implemented a browser-based configuration and quotation solution that centralized up-to-date models, rules, and knowledge for Fronius employees worldwide, while integrating seamlessly with Baan for sales orders and bills of materials. With Sofon, Fronius dramatically reduced configuration errors, eliminated the need for double-checking quotations, shortened training time, and responded faster to market demand with more accurate, error-free quotes and orders.

Fronius