Sofon
39 Case Studies
A Sofon Case Study
Euramax Coated Products, the global market leader in coating and processing aluminum coils, needed a more reliable way to manage its highly complex, highly variable product configurations and quotations. With countless possible combinations and a declining number of experienced employees, the company faced risks from outdated data, manual quoting in Excel and Word, and costly mistakes in commercial operations.
Euramax implemented Sofon for configuration and quoting to enforce structure, automate quotation generation, and eliminate impossible product combinations. The result was faster and more controlled sales processes, clearer quotation history, fewer errors and failure costs reduced to zero; salespeople now create one-third fewer quotations, quality has improved, and the hit rate rose from 8% to 20%.
Peter Wijers
Business Data Scientist and ICT Project Manage