Case Study: Bollegraaf Recycling achieves standardized, error-free quotations with Sofon Guided Selling

Bollegraaf easily confi gures complex products with Sofon

Bollegraaf Recycling Machinery, a global supplier of recycling equipment, needed a better way to configure and calculate complex machine installations. Its Excel-based process could not handle growing data complexity, produced inconsistent calculations, and required manual conversion into Word documents, creating errors and the risk of selling unbuildable combinations. Bollegraaf chose Sofon Guided Selling to support configuration, calculation, and sales document generation.

With Sofon, Bollegraaf integrated most of its product knowledge into a guided question-and-answer configuration model, linked it seamlessly to MS Dynamics AX, and generated consistent, professional quotations in multiple languages. The solution also enabled bills of materials during configuration, reduced quotation time, and improved standardization and accuracy. As a result, Bollegraaf achieved faster, error-free quoting, smoother handoff to purchasing and production, and greater flexibility in a constantly changing market.

Bollegraaf Recycling

Harry Buter

IT Manager