Case Study: Rack Nation reduces latency and boosts customer satisfaction with Snapt ADC

Rack Nation Uses The Load Balancer To Reduce Latency Between Users And Their Servers, Greatly Improving Customer Satisfaction

Rack Nation, a Costa Rican data centre with over 13 years’ experience, faced unreliable and costly load‑balancing from its previous supplier and needed a reliable, easy‑to‑configure HAProxy solution that would not become a single point of failure. To address this, Rack Nation selected Snapt’s load balancer/Application Delivery Controller (ADC) to provide stable, hardware‑deployable HAProxy functionality and simplify operations.

Snapt deployed its ADC in HAProxy mode on Rack Nation’s hardware, giving a friendly, easy‑to‑administer interface that the NOC staff can manage, introducing redundancy and improving security. As a result of Snapt’s solution Rack Nation reduced latency and load times, improved customer satisfaction, moved servers to UK hosting providers, and now serves over 4,000 enterprise‑type inboxes with minimal cost and no downtime glitches.

Rack Nation