Smartling
50 Case Studies
A Smartling Case Study
Eurail.com, seller of Eurail train passes since 1959, needed to scale its global content and improve localization as it migrated its website to Adobe Experience Manager. With travelers worldwide relying on accurate, timely translations, the team struggled with uncertain translation quality, slow delivery (managed by just two in‑house staff across 10 languages), and no centralized reporting to track performance.
Eurail.com implemented Smartling’s cloud translation management system plus language and professional services, gaining visual context tools, a glossary and style guide, and robust reporting. The results: 70% cost savings through translation memory, translations approved at a 97% accuracy rate and meeting deadlines 98% of the time, the first translated page delivered in 46 days, and improved transparency and support from Smartling’s professional services.
Robin Siep
Website Content Manager