Case Study: Multi-Billion Dollar Enterprise Software Company achieves faster, cost-effective translation at human quality with Smartling

Going global at enterprise scale Translating 20 million words a year

The Multi-Billion Dollar Enterprise Software Company needed to optimize its localization spending while continuing to deliver human-level quality across millions of words translated each year. Before switching to Smartling, it relied entirely on traditional human translation services for website, marketing, and product content, and wanted a more efficient way to scale with its existing budget.

Smartling’s AI-Powered Human Translation (AIHT) was trialed and then adopted for more than half of the company’s content, while the rest stayed in the traditional workflow. With Smartling, the company saved more than $3.4 million in translation costs in the first year, cut time to market by 50% for AIHT content, and maintained an average MQM quality score of 99+.