Case Study: Dialpad achieves scalable automated translation with Smartling

Dialpad keeps translations on time with Smartling and edits less than 1% of strings

Dialpad, a leading voice and video communication company, faced significant challenges in scaling its language translation process for international expansion. Before working with Smartling, Dialpad relied on a manual, email-based workflow for translating marketing pages and apps, which created content bottlenecks and struggled to maintain consistent quality alongside frequent weekly product releases.

By implementing Smartling's cloud-based translation management system and language services, Dialpad automated its workflow. Smartling provided domain-expert linguists, achieving high translation accuracy with less than 1% of strings requiring edits. This scalable solution eliminated delays, ensured on-time content deployment for product releases, and allowed the small team to manage translations with greater efficiency and no ongoing developer involvement.

Dialpad