Case Study: Affirm scales localization and improves translation quality with Smartling

Affirm centralizes localization with Smartling to avoid paying for the same string twice

Affirm, a financial services company, faced challenges in scaling its localization efforts after acquiring PayBright and entering the Canadian market. Their previous decentralized approach hindered quality and efficiency. To centralize the process, they partnered with the vendor Smartling, utilizing its translation management platform to manage all of their content types.

By implementing Smartling, Affirm's knowledge management team centralized all translations, built a glossary, and leveraged translation memory to increase efficiency and reduce costs. This solution allowed them to automate processes, maintain high-quality and compliant translations, and scale their program quickly despite budget constraints. Smartling enabled the team to become internal experts, providing significant time savings and ensuring consistent terminology across all content.

Affirm