Case Study: Leading Telecommunications Provider achieves unified API governance and real-time collaboration with SmartBear's API Hub for Design

Telecom Leader Enhances API Collaboration and Governance with API Hub for Design

A leading telecommunications provider faced growing API sprawl as its ecosystem expanded and needed to modernize documentation and governance to ensure consistent standards, reduce inefficiencies, and support cross-functional collaboration. Fragmented, static workflows and inconsistent versioning were slowing development and hindering wider API adoption.

The company implemented API Hub for Design, an OpenAPI-aligned, collaborative platform with an intuitive interface to support real-time co-development across technical and non-technical stakeholders. This centralized API documentation and governance into a single source of truth, enabling faster, more reliable delivery, increased cross-team adoption, and a scalable model for future API growth.