Case Study: UrbanStems achieves 100% order automation and reduced fraud with Signifyd

UrbanStems increases order approvals 3% with Signifyd

UrbanStems, a modern floral and gifting company, faced a significant challenge with managing fraud and order automation. Their previous provider left them reacting to evolving fraud after the fact, which led to high fraud rates and the overcorrection of declining legitimate orders. They turned to Signifyd and its Guaranteed Fraud Protection product for a solution.

By implementing Signifyd's solution, which included a full financial guarantee against fraud chargebacks, UrbanStems was able to automate its order process completely. The results were a 3% increase in order approvals and a 90% reduction in their chargeback rate. With fraud losses completely eliminated by Signifyd's guarantee, the company now automates 100% of orders based on Signifyd's decisions.

UrbanStems