Case Study: Rainbow Shops boosts chargeback win rates and reduces fraud with Signifyd

Rainbow Shops cuts chargebacks by 51% with Signifyd

Rainbow Shops, a fashion retailer, faced challenges with fraud management and order automation, particularly when fighting abusive chargebacks during a re-platforming to Shopify. To address this, they partnered with Signifyd for its Guaranteed Fraud Protection and Chargeback Recovery services.

Signifyd provided a seamless Shopify integration and automated chargeback disputes for Rainbow Shops. The results were significant, with the retailer achieving a 50% chargeback win rate and reducing overall chargebacks by 51%. Order approvals remained high at 99.5%, with Signifyd covering all fraud losses through its financial guarantee.

Rainbow Shops