Case Study: Mango reduces false declines and boosts revenue with Signifyd

MANGO boosts approved GMV 6% with Signifyd

Mango, a global apparel retailer, faced a challenge with a high rate of false declines from its fraud solution, which was negatively impacting revenue and customer acquisition. To optimize revenue and better convert legitimate customers at checkout, Mango partnered with Signifyd for its fraud protection service.

Signifyd provided a second opinion on orders that were initially declined, using its machine learning and global transaction data network. This solution confidently approved over 60% of the previously declined orders, resulting in a 6% uplift in approved GMV for Mango. Because Signifyd backs each approved order with a 100% chargeback guarantee, this additional revenue came with zero risk.

MANGO