Case Study: Jerome’s Furniture achieves fraud-free high-value orders with Signifyd

Jerome’s Furniture boosts accepted orders by 4% with Signifyd

Jerome’s Furniture, a family-run home furnishings retailer, faced the challenge of managing fraud risk during its digital transformation, particularly for high-value orders. To address this, they turned to the vendor Signifyd and implemented its Guaranteed Fraud Protection product.

Signifyd provided a solution that evaluates incoming orders in real-time using machine learning, backed by a financial guarantee against fraud and chargebacks. This integration with their Shopify platform allowed Jerome’s Furniture to accept more orders confidently. The results were significant: a 4% increase in accepted orders, a 99% reduction in manual case reviews, and the complete elimination of chargeback losses, with no reported fraud cases since deploying Signifyd.

Jerome’s Furniture