Case Study: FOREO reduces manual fraud review by 90% with Signifyd

FOREO reduces manual fraud review time by 90% with Signifyd

FOREO, a Swedish beauty-tech company, faced the challenge of its customer care team spending too much time manually screening orders for fraud. This process was taking away from the team's primary goal of providing a high-quality customer experience. To solve this, FOREO turned to Signifyd and its Guaranteed Fraud Protection service to automate its fraud review.

By implementing Signifyd's solution, FOREO automated its fraud management and drastically reduced manual review time by 90%. The integration was completed in under 24 hours and helped reduce order fulfillment time by 48 hours. This automation allowed FOREO to increase sales and free its agents to focus on customer service.

FOREO