Case Study: Tutory reduces false positives and manual review by 83% with Sift

Tutory Reduced False Positives and Cut Manual Efforts by 83% with Sift

Tutory, an online education platform, was facing fraud challenges that were causing false positives, lost sales, and heavy manual review workload. After moving to Sift, Tutory used Sift’s fraud prevention platform and Console to improve decision-making and reduce the burden on its risk team.

With Sift, Tutory cut transactions needing manual review by 83%, lowered its chargeback rate to 0.17%, and reached 99% decision accuracy. Sift also helped Tutory stop its first organized fraud attack, while reducing review time from entire days to just 30 minutes per day for one analyst.

Tutory

Caio Rocha

Founder and CTO