Case Study: PayMongo achieves minimized fraud losses and 10–20x secure scaling with Sift Payment Protection

How PayMongo minimized fraud losses and scaled securely by 10-20x

PayMongo is a Philippine fintech that provides simple, modern payment solutions for online businesses. Early on the company faced rising payment fraud and a 4% dispute rate that threatened merchant success and its ability to scale, so PayMongo sought a more effective fraud-prevention approach.

By adopting Sift Payment Protection, PayMongo automated transaction monitoring, case management, and workflow rules powered by machine learning to block high-risk activity. The solution cut manual reviews and costs, kept fraud losses and chargebacks below thresholds, improved operational efficiency and card acceptance, and enabled PayMongo to handle 10–20x more transactions safely.

PayMongo

Cha Tecson

Risk Analyst