Case Study: iPipeline achieves 90%+ training completion and streamlined onboarding with Showpad Coach

iPipeline makes training and onboarding processes more effective and efficient with Showpad Coach

iPipeline, a growing provider of cloud-based software for the life insurance and financial services market, faced a common problem: a dispersed, expanding sales force made scheduling live training and tracking completion time-consuming and unreliable, while a new executive mandate required a formal sales training and certification program.

They adopted Showpad Coach to centralize content, enable on-demand training, and use Pitch IQ for recorded demo evaluations and manager feedback. The platform simplified updates, added quick certification testing, and automated tracking—driving over 90% training completion, faster, more measurable onboarding, and easy reporting of quarterly requirements to the board.

iPipeline

Rich Grisham

Associate Vice President of Sales Operations and Engineering