Case Study: Wiley achieves a 400% conversion improvement and 15-day reduction in time-to-hire with Shortlister

Wiley - Customer Case Study

Wiley, a global publishing brand with 5,000 employees across 40 locations, faced time-sensitive recruitment for technical roles where scheduling initial interviews with employed candidates caused delays. To streamline early-stage assessment and better support hiring managers, Wiley adopted Shortlister’s Video Interviewing solution.

Using Shortlister, Wiley reduced average time-to-hire by 15 days, achieved a 400% improvement in conversion rates (for example, 25 shortlisted candidates led to 15 hires), and increased Hiring Manager adoption sixfold—Shortlister-supported vacancies rose from 5% to 30% in ten months. Shortlister also improved candidate sentiment toward Wiley and will be used to showcase the company’s culture and strengthen its employer brand.

Wiley

Jon Wynn

Senior Manager, Talent Acquisition