Case Study: EMKA Schmiertechnik achieves 50% faster order processing and streamlined B2B sales with Shopware

EMKA Schmiertechnik - Customer Case Study

EMKA Schmiertechnik, a German specialist in high‑performance lubricants since 1988, launched its EMKA 4.0 digital initiative to replace an outdated corporate site and add a B2B online shop as a new sales channel. The company selected Shopware as its eCommerce partner, deploying Shopware Enterprise (Diamond Subscription) and the Shopware B2B Suite to build a future‑proof content‑and‑commerce platform.

Shopware’s implementation (via partner Mediagraphik GmbH) delivered a B2B shop with ~6,000 products, Enterprise Search, Shopping Worlds, Advanced Promotion Suite and integrations to SAGE 100 ERP and Omniseller, plus custom quoting and quick‑order functions. The new Shopware solution enabled role‑based purchasing, on‑site field‑sales ordering and automated ERP workflows, cutting order processing time by about 50% and improving customer approach, service and operational efficiency (project completed in 9 months at EUR 300,000).

EMKA Schmiertechnik

Mario Schellenberg

Head of Marketing