Case Study: Bambi Baby boosts conversion rates and cuts checkout times with Shopify Plus

Bambi Baby Reduces Checkout Times Across Retail Stores and Boosts Conversion Rates by 30%

Bambi Baby, a specialty baby furniture and gear retailer with five locations across New York, New Jersey, and Florida, was struggling with manual, disconnected commerce processes as it grew. Before moving to Shopify Plus, the company relied on paper-based checkout, Excel spreadsheets, and separate systems for in-store and online sales, which created long lines, slow order entry, inventory issues, and manual loyalty tracking.

Shopify Plus helped Bambi Baby unify its retail and ecommerce operations on Shopify POS, Shopify Plus, and Shop Pay, with support from partner Syatt and integrations like SellerCloud and Smile. The new setup reduced checkout times from minutes to seconds, increased conversion rates by 30%, lifted average order value by 30%, and improved repeat purchases through a centralized loyalty program.

Bambi Baby

Josh Weiss

IT Director