Case Study: University Hospitals Bristol and Weston NHS Foundation Trust achieves faster hiring and 66% quicker candidate decisions with SHL Video Interview

UHBW used SHL Video Interview to quickly fill 100+ vacancies created as a result of the COVID-19 pandemic

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) needed to rapidly fill over 100 vacancies in nursing, cleaning, and catering roles created by the COVID-19 pandemic. Their traditional in-person hiring process was halted by social distancing, and their backup plan of phone screenings proved to be extremely time-consuming and inefficient. The challenge was further compounded by difficulties in recruiting for these flexible workforce roles, where applicants often had language barriers or other commitments.

Partnering with SHL, UHBW implemented the SHL Video Interview solution. This allowed candidates to complete interviews on their own time, which drastically improved efficiency for the recruiters. The results were significant: the trust achieved a 66% reduction in time-to-decision, made 12 job offers in a single afternoon, and extended 30 offers over three weeks. SHL's solution also led to a higher job acceptance rate and provided a positive, engaging experience for the applicants.

University Hospitals Bristol and Weston NHS Foundation Trust

Hannah Parker

Talent Acquisition Specialist