Case Study: Sunderland City Council achieves major cost savings and higher engagement with SHL Talent Audit Solution

Sunderland City Council saves £100 million with SHL

Sunderland City Council, a local authority providing services to nearly 300,000 people in the UK, faced the challenge of cutting £100 million in costs without resorting to mass redundancies or compromising frontline services. To achieve this, they needed to rethink their recruitment strategy and maximize internal talent. They partnered with vendor SHL to develop a solution.

SHL developed a single online assessment comprising personality and ability tools to uncover employees' potential beyond their current experience. This solution, integrated with a job-match system, created an effective Internal Jobs Market. The results were significant: over 2,000 jobs were filled internally, achieving the £100 million savings target. Furthermore, employee engagement improved dramatically, placing the council in the top 20% of UK organizations, all while maintaining service standards with 2,500 fewer staff.

Sunderland City Council