Case Study: Nationwide Building Society drives cultural transformation with SHL

Nationwide used data and dashboards to help leaders make people decisions and impact organizational change

Nationwide Building Society, the world's largest building society, partnered with SHL to meet the challenge of remaining relevant in a highly competitive market. The organization needed to transform its culture by empowering its people and shifting its leadership focus from operational to visionary. The goal was to become a more agile, inclusive, and future-focused entity.

SHL provided a solution using its Occupational Personality Questionnaire, Motivation Questionnaire, and cognitive assessments to create a standardized framework for selecting and developing senior executives. This data was integrated into custom dashboards to inform people decisions. The results gave leaders clear visibility into organizational capabilities and motivations, guiding both hiring and development. This approach provided a 74% saving on executive assessment delivery and revealed that Nationwide's strongest leaders were twice as likely to excel in strategic "big picture" thinking and innovation.

Nationwide Building Society

Julie Foster

Leadership Development Manager