Case Study: Leading Professional Services Company achieves 60% reduction in time-to-hire with SHL

A leading professional services company reduces time-to-hire by 60% by completely automating their candidate evaluation process

Leading Professional Services Company faced a slow, manual hiring process that evaluated about 5,000 candidates monthly, failed to weed out low-quality applicants early, and created heavy scheduling and operational burdens. SHL was engaged to provide an automated, AI-driven assessment and interview solution, combining automated video interviews (AutoView), SVAR spoken-English, AMCAT cognitive and English tests, Customer Service SJT, call/chat simulations, SmartMeet live interviews and ATS integration to deliver end-to-end screening.

SHL centralized candidate data and deployed a three-stage, hurdle-based evaluation (video screening, targeted assessments, live SmartMeet interviews) with 24x7 cloud delivery and ATS connectivity. The result: 5,000 candidates processed within 9 days, a 60% reduction in time-to-hire, a 45% decrease in recruiter processing time, faster candidate feedback and the ability to scale hiring to tens of thousands of applicants—delivering measurable efficiency and a better candidate experience for the Leading Professional Services Company.