Case Study: iQor modernizes IT and accelerates AI innovation with SHI International Corp.

iQor cuts data center racks from 70 to 10 with SHI International Corp.

iQor, a global business process outsourcing company, faced challenges managing its legacy technology infrastructure while trying to advance its strategic AI initiatives. A lack of strategic IT partnerships made it difficult to modernize its data centers and transition to the cloud, preventing effective resource allocation. iQor partnered with SHI International Corp. for a solution involving cloud migration, infrastructure, and professional services.

SHI developed a comprehensive modernization plan for iQor, which included migrating compute workloads to the cloud and streamlining the data center infrastructure from 70 racks down to 10. SHI also helped establish a zero-trust security foundation. This partnership reduced operational complexity and cost, allowing iQor to reallocate internal resources to focus on and accelerate its AI innovation, including the development of its Symphony AI ecosystem and generative AI technologies.

iQor