Case Study: Otium achieves 223% increase in per-cover spend with SevenRooms

How Otium Increased Guest Spend with a Robust Event Strategy

Otium, a bustling Downtown Los Angeles restaurant led by Chef Timothy Hollingsworth, relied on curated events to build its brand but faced heavy operational strain from manual planning, purchasing, execution and post-event follow-up. To scale events efficiently and reduce no‑shows and errors, Otium turned to SevenRooms, adopting its white‑labeled event booking widget and guest management platform.

SevenRooms’ PCI‑compliant online ticketing, robust guest profiles and segmented database let Otium secure advance revenue, optimize staffing and food/beverage purchasing, and personalize service through captured guest data. The result was a 223% increase in per‑cover spend for event guests, the ability to host more events with the same headcount, lower event costs and a scalable foundation for future growth.

Otium

Melissa Strickland

General Manager