Case Study: LDV Hospitality doubles revenue at Gurney’s Resorts with SevenRooms Paylink

How LDV Hospitality Doubled Revenue at the Gurney’s Resorts Beach Clubs

LDV Hospitality, the operator behind restaurants and the Gurney’s Resorts beach clubs, faced highly seasonal summer revenue that was vulnerable to bad weather and costly no-shows. To enforce a 50% prepayment policy and securely capture payment details, LDV adopted SevenRooms’ Paylink as a fast, mobile-friendly, PCI-compliant way to request and store guest card information tied to reservations.

Using SevenRooms’ Paylink, LDV processed 50% of bookings at reservation time, charged cards on file for no-shows or late cancellations, and eliminated manual authorization forms. The impact was dramatic: a 0.01% no-show rate and a 2x year-over-year revenue increase at both Gurney’s properties, plus streamlined bookings and improved payment compliance.

LDV Hospitality

Bryan Siegel

Director of Hospitality