Case Study: Fire & Vine Hospitality achieves $1.5M in savings across 8 restaurants with SevenRooms

Fire & Vine Expects to Save $1.5 Million Across 8 Restaurants using SevenRooms

Fire & Vine Hospitality, a Pacific Northwest hospitality management company overseeing eight restaurants, struggled with an outdated reservation system that siloed guest data across properties and charged costly cover fees while prioritizing the vendor’s platform. To solve this, Fire & Vine turned to SEVENROOMS’ reservation and guest-data platform to unify profiles, guest tags, and communications across the group.

SEVENROOMS was rolled out across all eight properties, integrating with POS systems and enabling cross-property availability, automated branded messaging, and shared guest histories that staff can update in service. The implementation preserved covers, drove strong staff adoption, and produced measurable impact: 87K+ reservations through the platform and an expected $1.5 million in savings on a five-year run rate thanks to eliminated cover costs and additional revenue opportunities.

Fire & Vine Hospitality

Chad Mackay

CEO