Case Study: The Island Quarter achieves £33k in upgrades and experiences revenue with SevenRooms

How The Island Quarter Made Over £33k in Upgrades and Experiences in 6 Months With SevenRooms

The Island Quarter, a mixed-use destination in Nottingham with restaurants, bars, offices and event spaces, wanted to keep guests coming back and improve revenue from its events and hospitality offerings. To solve the challenge of managing bookings, events and guest data across multiple venues, it used SevenRooms’ reservation and event management software.

SevenRooms helped The Island Quarter integrate with its POS, CRM and Wi-Fi systems, centralize guest data, and streamline bookings, deposits and upgrades. The results were strong: guest retention increased by 10%, the database grew to over 30,000 contacts, and the business generated more than £33,000 in upgrades, experiences and prepayments in six months. SevenRooms also helped cut no-show risk, reduce admin, and drive a 4,000% lift in upgrade sales.

The Island Quarter

Liam Morgan

Sales and Marketing Manager