Case Study: Greca streamlines daily briefings with SevenRooms Pre-Shift

Greca Transforms Daily Briefings with SevenRooms Pre-Shift

Greca, a busy 185-seat Greek taverna in Brisbane, needed a faster way to share guest details and VIP notes with staff before each service. After adopting SevenRooms and its Pre-Shift feature, the team moved away from multiple reports and paper notes, looking for a more efficient way to brief front-of-house and back-of-house teams.

SevenRooms implemented Pre-Shift to surface reservation flow, guest notes, VIPs, large parties, and special occasions in one dashboard, accessible from the SevenRooms iOS app. The result was a streamlined briefing process that saved managers time and improved team awareness, while SevenRooms also helped Greca save over $466K AUD in commission-free bookings and generate nearly $278K AUD in incremental revenue from automated marketing emails, delivering a 60x ROI over two years.

Greca

Mick Dwyer

FOH Operations Manager