Serviceware
43 Case Studies
A Serviceware Case Study
SWE Digital GmbH, an IT shared services company supporting the Stadtwerke Erfurt Group, faced challenges with increasing complexity in calculating IT services. A lack of transparency and the limitations of their Microsoft Excel system hindered their IT controlling. They implemented Serviceware Financial to address these issues.
Using Serviceware Financial, SWE Digital standardized its IT controlling, achieving transparent service costing and the ability to run scenarios in seconds. The solution empowered IT controllers to become data-driven consultants, providing the corporate group with greater cost transparency and enabling strategic investment decisions.