Serviceware
43 Case Studies
A Serviceware Case Study
SPIEGEL-Verlag, a major German media company, faced challenges in protecting its growing and diverse portfolio of business-critical SaaS applications. Its existing backup solution was fragmented and could not comprehensively cover platforms like Microsoft 365, Atlassian, and Salesforce. This situation created administrative complexity and limited predictability for IT costs. SPIEGEL-Verlag partnered with vendor Serviceware to implement a new, centralized backup strategy using the Keepit platform.
Serviceware implemented Keepit as a unified backup solution to consolidate data protection. The results included a centralized strategy for all SaaS applications, granular recovery of individual files, and the assurance that all backup data was stored in Germany for compliance. The solution provided SPIEGEL-Verlag with reduced administrative effort, faster recovery times, and predictable licensing costs for improved long-term budget planning.